Phone:(423) 920-2262 Fax:(423) 558-3213
No Show/Cancellation Policy
Due to the large increase of last-minute cancellations and No-Show patients, we have been forced to reinstate new policies regarding your appointments. We want to be fair to other patients who may also need the appointment time you missed.
Cancellation Policy:
Cancellation of any appointment requires a minimum of 24 hours-notice. The appointment will be considered a No-Show if the minimum notice is not given.
No-Show Policy:
If you do not show up to your appointment twice in a row, we reserve the right to charge a $40 No-Show fee. All fees will be required to be paid prior rescheduling future appointments.
For repeated No-Show appointments, we also reserve the right to decline scheduling appointments and instead the patient can be seen as a Walk-In. Same day walk-in appointments are not guaranteed, and they may risk longer wait to see the doctor.
Thank you for your understanding and cooperation.